How does the free trial work?
Your first 25 returns are completely free. On each one you can turn on Collect, Deliver, or both — whatever fits the client. The 25-return cap applies across all of them combined; it isn't 25 of Collect and 25 of Deliver.
What happens after my first 25 free returns?
You keep using Grove the same way. New returns are billed at $25 (Collect), $10 (Deliver), or $30 bundled — only on returns where a client uploads documents through Grove. We'll prompt you to add a card before the 25th return; nothing is auto-charged behind your back.
Is there a contract or minimum?
No. No annual commitment, no monthly minimum, no platform fee. You can stop using Grove at any time and your bill goes to zero.
Do I pay for every preparer in my firm?
No per-seat fees, ever. Add as many staff as you need. Pricing is per return, not per preparer.
Am I charged for every return in my book?
Only when a client actually goes through Grove and uploads documents. Returns where you upload everything yourself are free. Returns you never touch are free.
Can I mix and match products?
Yes — turn Collect or Deliver on or off per return. If both are on for the same return, the bundled rate ($30) applies automatically instead of $25 + $10.
What does Collect include?
The full intake workflow: prior-year return parsing, tailored document checklists, client uploads, auto-categorization, multi-page splitting, and a return-ordered workpaper packet with bookmarks and annotations.
When will Prepare & Review launch?
We're building it now. Join the waitlist and we'll get you in as soon as it's ready.
Where does my client data live, and is it secure?
All data is encrypted in transit and at rest, hosted in U.S. data centers. We follow IRS Publication 4557 and FTC Safeguards requirements and operate under a written WISP. Read the full breakdown on our security page.
Is document storage included?
Yes — for you and your clients, no extra fee, up to 7 years.
What if something goes wrong with a return?
Tell us. Missed checklist items, workpaper issues, anything else — we'll make it right or refund the return.