Grove

Delivery that makes clients get their taxes.

Send each client one link with a branded summary of their return, an optional video walkthrough from you, e-signature, payment, and seven years of document access.

What the client sees: their refund and what changed, answers from Ask Grove about their own return, the pages you flagged, KBA signing, then a confirmation with every document to download.

From a signed-off return to a delivery clients actually want to open.

01

Grove builds the delivery package.

The branded summary, video slot, e-sign and payment request are assembled from the reviewed return.

02

Record a short walkthrough

(Or skip if you'd rather not.) Loom-style, in the app, two minutes.

03

Client opens one link.

They review, sign, pay and download on their phone, in one sitting.

Review, sign, and pay from one link.

Firm-customized branding

Logo, colors, sender name and summary layout are all set by your firm.

In-app video walkthroughs

Record once per return (or a template per segment). Embedded in the delivery; no Loom subscription needed.

E-signature with KBA

IRS-compliant knowledge-based authentication for 8879 and state e-file authorizations.

Integrated payment

ACH and card. Grove adds no fee on top of processing, so you keep the full invoice.

Seven-year document access

Clients keep free access to their return and supporting docs for seven years. No portal fee.

Next-year recommendations

Strategic suggestions auto-generated and included in the summary (estimated payments, withholding tweaks, retirement gaps).

Common questions, answered.

What e-signature standard does Grove use?

IRS-compliant KBA (knowledge-based authentication) for 8879. State authorizations follow each state's e-sign rules. Full audit trail per signature.

Do clients need a Grove account to receive their return?

No. They open the delivery link and can review and sign without an account. They can optionally create a free account to keep document access.

Can the delivery be white-labeled with our firm's branding?

Yes. Logo, colors, custom domain, and email/SMS copy are all configurable. Clients never see Grove branding unless you want them to.

How does payment work, and what are the fees?

Grove charges zero payment processing markup. You pay processor fees only (typical: 2.9% + 30¢ for cards, ~0.8% for ACH capped at $5). You set the invoice; the full amount lands in your account.

How long are documents retained?

Free seven-year retention for clients (matching IRS recordkeeping recommendations). The firm has indefinite access for active accounts.

Can we record one walkthrough and reuse parts of it?

Yes. Save reusable "video templates" per client segment (e.g., "W-2 + standard deduction" intro). Personalize the numbers per client; reuse the talk track.

A delivery clients want to open.

Branded summary, video walkthrough, e-signature and payment in one link.